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CIS: A NEW FRONTIER FOR MIS
Ko de Ruyter & Richard Widdows
The era of customer service is seeing the development of a new branch of management information systems — consumer information systems (CIS). The CIS is fast becoming the source of intelligence on all consumer issues in customer-oriented firms. The authors outline the main characteristics of CIS, and relate them to the development of the consumer affairs role in business. Technological aspects of the CIS are also discussed.
THE PUBLIC PERCEPTION OF RISK
There is growing debate about the release of genetically modifed organisms to the Australian environment, and current concern about the lack of a national approach to biotechnology regulation. The House of Representatives Standing Committee on Industry, Science and Technology set up an inquiry into genetically modified organisms in October 1990, and called for public submissions. The submissions are a valuable resource for research into the public perception of risk with respect to a new technology which has developed very rapidly, and in advance of an adequate regulatory framework.
APPRAISING INVESTMENTS IN NEW TELECOM TECHNOLOGIES: THE CASE OF SWEDISH TELECOM
Investment management and investment appraisals of new technologies in Swedish Telecom’s network have been investigated in an exploratory manner. Investments in new telecom technologies are difficult to appraise because of, among other things, systems interdependence, technical change and competition. It is argued that investment appraisals need to be more closely integrated with strategy and that it is essential for management to carefully match investment management with different types of investments in order to alleviate measurement problems and to provide the right organizational incentives for investments in new technologies.
NEW WINE INTO OLD BOTTLES: TECHNOLOGICAL CHANGE AND INTELLECTUAL PROPERTY RIGHTS
Technological progress involves conflicting consequences for the owners of intellectual property rights. On the one hand, the scope of these rights is enhanced and new subject matter is protected. On the other hand, the effective exercise of rights is often hampered and sometimes completely undermined. It is therefore timely to take stock of the effect of technological change on the traditional formulation of intellectual property rights. In particular, the following issues need to be considered: (i) the goals of intellectual property protection, (ii) the present scope and duration of protection, (iii) the present challenges, (iv) the legal constraints on change at the national and international levels, and (v) strategies for the future, including the reformulation of existing regimes and the adoption of sui generis schemes.
SCIENTIFIC FRAUD AND THE POWER STRUCTURE OF SCIENCE
In the routine practice of scientific research, there are many types of misrepresentation and bias which could be considered dubious. However, only a few narrowly defined behaviours are singled out and castigated as scientific fraud. A narrow definition of scientific fraud is convenient to the groups in society – scientific elites, and powerful government and corporate interests – that have the dominant influence on priorities in science. Several prominent Australian cases illustrate how the denunciation of fraud helps to paint the rest of scientific behaviour as blameless.
IMPLEMENTATION ISSUES IN THE COMMERCIALISATION OF TECHNOLOGY: AN EVALUATION OF THE MIC PROGRAM
The MIC Program was the first systematic attempt of the Commonwealth Government to intervene in the supply of venture capital to emerging technology-based industry. The program has now been terminated, and this paper evaluates its political, commercial and industrial development successes and failures. This evaluation has implications for the implementation of government programs assisting in the development of new technology industries.
THE TECHNOLOGY OF OPEN-RANGE CATTLE FARMING IN EARLY EUROPEAN AUSTRALIA
John Perkins & Jack Thompson
The technology of open-range cattle-farming in early European Australia was notable for a simplicity that bordered on the primitive. It was far less sophisticated than contemporary farming in the British Isles. Some of the techniques used were identical with and may have been borrowed from New Spain. Others, in particular the use of the stockwhip and the development of an effective cattle dog were Australian innovations.
The Idea Brokers by James A. Smith (Free Press, New York, 1991), pp.xxi + 313, $US24.95, ISBN 0-02-929551-3
Sir Bruce Williams
Scale and Scope: The Dynamics of Industrial Capitalism by Alfred D. Chandler Jr. (Harvard/Belknap, Cambridge Mass., 1990), pp. xvi + 860, $US35.00, ISBN 0-674-78994-6
David K. Round
Science and Technology in History: An Approach to Industrial Development by Ian Inkster (Macmillan Education, Basingstoke, England, 1991), pp. xvi + 391, $29.95, ISBN 0-333-42858-7
Universities and The Future of America by Derek Bok (Duke University Press, Durham and London, 1990), pp. vii + 136, $USI4.95, ISBN 0-8223-1036-8
Brian G. Wilson
Case Payment in Australian Hospitals: Issues and Options by Richard B. Scotton and Helen Owens (Public Sector Management Institute, Monash University, 1990), pp. xxii + 294, ISBN 0-7326-0203-3
Vitamin C and Cancer: Medicine or Politics? by Evelleen Richards (Macmillan, Basingstoke, 1991), pp. xiv + 269, £ 35.00, ISBN 0-333-44419-1
Artificial Intelligence at MIT: Expanding Frontiers edited by Patrick Henry Wilson with Sarah Alexandra Shellard (The MIT Press, Cambridge, Massachusetts, 1990), two volumes, pp. 656 + 634, $70.00, ISBN 0-262-23150-6 and 0-262-23151-4
Health Scare: The Misuse of Science in Public Health Policy by J.R. Johnstone and C. Ulyatt: (Critical Issues Series No. 14, Australian Institute for Public Policy, Perth, WA, 1991), pp. viii + 99, $11.00, ISBN 0-949186-43-0
Discovering, Inventing and Solving Problems at the Frontiers of Scientific Knowledge by Robert Scott Root-Bernstein. (Harvard University Press, Cambridge MA and London, 1989), pp. xiv + 50l, $US35.00, ISBN 0-674-21175-8
Lawrence G. Cromwell
The Boundaries of Economics by Gordon C. Winston and Richard F. Teichgraeber III: (Murphy Institute Studies in the Political Economy, Cambridge University Press, Cambridge, 1988), pp. xi + 117, £75.00, ISBN 0-521-34450-6
Bruce W. Ross
The University: An Owner’s Manual by Henry Rosovsky (W.W. Norton and Company, New York, 1990), pp. 309, $US19.95, ISBN 0-393-02782-1
The Economies of American Universities: Management, Operations, and Fiscal Environment by Stephen A. Hoenack and Eileen L. Collins (State University of New York Press, Albany, 1990), pp. vi + 285, $US17.95, ISBN 0-7914-0028-X
L. Roy Webb
Managing the Non-Profit Organisation Priciples and Practices by Peter Drücker (Harper Collins, New York, 1990), pp. xiii + 221, $US22.95, ISBN 0-06-016507
Telecommunications Policy for the 19905 and Beyond by Walter G. Bolter, James w. McConnaughey and Fred J. Kelsey (M.E. Sharpe, London, 1990), pp. xvii + 426, $US75.00, ISBN 0-87332-586-9
Mapping Our Genes: The Genome Project and the Future of Medicine by Lois Wingerson (Dutton, New York, 1990), pp. xi + 338, $US19.95, ISBN 0-525-24877-3
Young Workers in Technologically Advanced Industries by Sue Whyte and Belinda Probert (National Clearinghouse for Youth Studies, Hobart, 1991), pp. 4iii + 76, no charge, ISBN 1-875236-10-4
Guide to the Archives of Science in Australia: Records of Individuals compiled and edited by Gavan McCarthy (D.W. Thorpe, Melbourne, in association with Australian Science Archives Project and the National Centre for Australian Studies 1991), pp. xi + 291:, ISBN 0-909532-97-4
The Politics of Progress: The Origins and Development of the Commercial Republic, 1600-1836 by Hiram Caton (University of Florida Press, Gainesville, 1988), pp. xii + 627, $US49.00, ISBN 0-8130-0847-6
Information and Legislative Organisation by Keith Krehbiel (The University of Michigan Press, Ann Arbor, US, 1991), pp. vii + 314, $US27.95, ISBN 0-472-09460-2
Australian Science & Innovation Impact Brief 1991: Measures of Science and Innovation 2. A Report in a Series on Australia’s Research and Technology, and their Utilisaton by Australia, by the Department of Industry, Technology and Commerce (DITAC), Science and Technology Policy Branch (Australian Government Publishing Service, Canberra, 1991), pp. 46, $6.95, ISSN 1036-3173
America’s Struggle for Leadership in Technology by Jean-Claude Derian (MIT Press, Cambridge, Mass., 1990), pp. xi + 336, $29.95, ISBN 0-262-04102-2
Computing Studies for Australian Schools by Ron Day and Robert Goodwin (Addison-Wesley, Sydney, 1990), pp. xii + 304, ISBN 0-201-19571-2
Information Technology and You: People, Processes and Systems by Wendy Bell and Robert Sanderson (Edward Arnold, Melbourne, 1991), pp. xiv + 289, $19.95, ISBN 0-7131-8383-7
Price Caps and Incentive Regulation in Telecommunications edited by M. Einhorn (Kluwer, Boston, 1991), pp. xi + 239, $US55.00, ISBN 0-7923-9113-6
Serendipity City: Australia, Japan and the Multifunction Polis by Walter Hamilton (ABC Publications, Sydney, 1991), pp. ix + 228, $29.95, ISBN 0-73330087-1
The Clever City: Japan, Australia and the Multifunction Polis by Ian Inkster (Sydney University Press, 1991), pp. xi + 180, $17.95, ISBN 0-42400182-9
Bonsai Australia Banzai: Multifunctionpolis and the Making of a Special Relationship with Japan edited by Gavan McCormack (Pluto Press, Sydney, 1991), pp. vii + 228, $16.95, ISBN 0-949138-64-9